All help articles

Forums

Mailocity has forums at /forum (also Forums in the bar on the left of webmail, with Show advanced options on): the platform's own, which everyone can read, and each team's.

Webmail and the team manager show Forums only while your team has forums turned on. They are on when the team's plan includes them, its Zappocity add-ons don't remove them, and the team's owners and admins have not turned them off under Features and sharing (Features on for everyone). While they are off, the link, the team's forum settings and its own forum address are hidden, and the address's DNS record is taken out if automatic DNS publishes it.

Reading and posting

Team forums

A team whose plan includes Forums can have its own forums. The team's owners and admins make them on the team's page in the team manager (Forums → New forum) or with corpsuite tenant forum create TENANT slug=general name=General:

Owners and admins moderate their team's forums on the forum page itself: Pin, Lock and Hide on a topic, Hide and Show on any post. Hidden posts keep their place in the topic, marked as hidden; only moderators see their text.

If the plan stops including forums, the team's forums are kept but not shown until it does again.

For staff

The admin panel's Forums page makes and changes the platform's forums (corpsuite forum create slug=news name=News closed:=true). Staff moderate any topic or post with corpsuite forum topic set TOPIC-ID locked:=true and corpsuite forum post set POST-ID hidden:=true (or PATCH /v1/forum-topics/{id} and /v1/forum-posts/{id}).

Addresses

Members sign in to /forum from webmail to read members-only forums and to post.

Not yet

Notifications of replies, and search in forums.